Automotive Advertising Agencies Must Promote Training to Help Them Sell More Cars And Services
Auto advertising agencies had been always tied with an auto dealer customer’s bottom line is—whether they already knew it and or not—with today’s automotive advertising agencies are realizing that their areas of responsibility do not stop at the front door of the auto dealership. Automotive marketing for advertising plans geared for the Internet using digital marketing platforms coupled with internal sales and service processes powered by integrated technologies to provide efficiencies which allow auto dealerships to operate with low budgets and support staff in sales and service.
Automotive advertising applications
Unfortunately, many auto dealers and automotive advertising agencies have been operating with the false sense of security that the people aren’t as important as the technology and/or the processes that they have applied to replace them. That is as untrue today as it was yesterday. People still like to do business with people that they like and human nature has survived on the World Wide Web. The real solution for auto dealers forced to operate with fewer sales people and service writers is to train them in the use of the new technology; however, not at the expense of training them in understanding human nature and proven old school best practices to sell a car.
New technologies and automotive advertising applications include training solutions that offer efficiencies similar to other sales and service processes that have been applied to reduce expenses for auto dealer marketing. However, even the best training system can’t teach someone to be a nice person and/or to place their customer’s interests ahead of their own. These applications must be coupled with people skills that are best hired vs. taught and they start before the sale or even the hiring of the sales person or service writer ever begins.
Internet-based applications like to hire the Winners help human resource departments sort through applicants in the hiring process. Their focus is on personality traits and people skills surfaced in a series of videos posted on a site that is linked to help wanted ads. You can also visit our link:http://www.limosbylydia.com/automotive-advertising-agencies-leverage-viral-marketing-social-media-new-technologies/ here. This screening process allows the auto dealer to determine how the applicant will react to various real-world scenarios in the sales and service process.
Newly developing applications focused on enhancing the sales process with integrated training components are also in development. Applications designed for kiosk, desk top, and even mobile platforms promise to support sales and service staff before, during, and after the buying and shopping experience for customers. Providing sales people and service writers with best practices and word tracks to enhance the customer experience during their sales and/or service presentation will empower the staff by offering them relevant information to help the customer make a buying decision.
Automotive advertising agencies are tasked with evaluating new technologies and automotive advertising applications to provide more for less for their auto dealer clients. You should also visit here to know more on-line. The presumption that these technologies can—or should—replace people in the process is misguided if it doesn’t increase the productivity of the people that remain. Training will increase the R.O.I. that auto dealers receive from their staff. More importantly for an automotive marketing agency is that training will directly impact the auto dealers bottom line which is certainly part of the job description for automotive advertising agencies in today’s challenging auto industry.